Question 1

Difference between Cold Pressed Oil and Refined Oil?

Accepted Answer

Refined oil extraction often uses chemical solvents and high heat, both of which damage the bio-active compounds responsible for the benefits of the oil. Refined oil produces the highest oil yield, cheaper and faster. To make refined oil appear attractive, refined oil is processed to remove gums (a thick layer that forms in the oil) and then refine it further with acetic acid, hexane or bleaching soda. Sometimes they also do double-refining process. Also external heat (200 Celsius) is applied which destroys all the nutrients. Cold Pressed oil is oil extracted in its natural form. Oils seeds are just pressed (crushed) to yield out oil. The method is just pressing, nothing else. And thus, naturally, cold pressed oil is very healthy with all natural nutrients and flavour. Cold pressing is more expensive as it takes longer and it produces lower yields â€“ but it is the safest, most natural extraction method

Question 2

How is HYGIEIA oil fresher than other oils?

Accepted Answer

When you order oil online through Hygieiaoils.com, we will ship to you directly the oil that is extracted in the latest batch . Thus freshly Cold Pressed oil reaches you within a few days after extractions. Other oils in the market spend months in transportation, warehouses and in retail stores before it reaches your home

Question 3

What if the bottle is damaged during shipping (courier)?

Accepted Answer

If the bottle is damaged during shipping, please contact our customer service number and we will send you a new bottle immediately

Question 4

How can I buy regularly every month?

Accepted Answer

You can WhatsApp us your requirement as per monthly schedule. We will WhatsApp you 5 days before the date mentioned by yourself. Post your confirmation we will ship the order

Question 5

Do you charge shipping?

Accepted Answer

YES. We are currently charging basic shipping charges at nominal rates

Question 6

Is the price inclusive of all Taxes?

Accepted Answer

Yes our price is inclusive of all taxes

Question 7

What are the payment options?

Accepted Answer

You can pay us through any bank credit/Debit card other payment modes are Google Pay, Paytm, QR code, Bank transfer

Question 8

Will we get the invoice?

Accepted Answer

Yes invoice will be sent on your email id and hard copy will be given with the order

Question 9

How can I go for bulk order?

Accepted Answer

You can contact us on WhatsApp or raise queries at info@hygieiaoils.com for bulk orders

Question 10

Can I cancel my order?

Accepted Answer

Yes, please contact us immediately with your invoice no. sent on your email, we shall refund your entire amount immediately

Question 11

Can I track my order?

Accepted Answer

Yes we will send you tracking code of the shipment when the parcel is dispatched from our office

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